Exchange And Return Policy
For all the Return and Exchange, please write to us at support@thenewager.in
At New Agers, we want you to love your purchase. If something isn’t quite right, we’re here to help.
Returns
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We accept returns within [7] days of delivery.
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Items must be unused, unwashed, and in their original packaging with tags attached.
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Sale or discounted items are not eligible for return unless defective.
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Shipping costs for returns are non-refundable.
Exchanges
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Exchanges are accepted within [7] days of delivery.
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Items must meet the same condition requirements as returns.
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If the requested item is out of stock, you may choose an alternative product or receive store credit.
Defective or Wrong Items
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If you receive a damaged, defective, or incorrect item, please contact us at [thenewagerstore@gmail.com] within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.
How to Initiate a Return/Exchange
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Email us at [thenewagerstore@gmail.com] with your order number and reason for return/exchange.
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Our team will guide you through the process and provide the return address.
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Once we receive and inspect your item, we’ll process your refund, exchange, or store credit within [2] business days.